Help & FAQ
Apna Drive Guru Related
Apna Drive Guru is an e-commerce portal which focuses on giving you a best possible user experience of booking a Instructor in your neighbourhood. You don't need to waste your time in searching and visiting various driving schools to find out the best one. You can search Instructor based upon your convenient time, car you want to learn and various other parameters and book the slot anywhere & anytime.
Should I be a registered member of Apna Drive Guru for booking a slot?
No, registration is optional. You can book a slot without registering with Apna Drive Guru.
Does Apna Drive Guru own any driving schools?
No, Apna Drive Guru doesn't own any driving schools. Apna Drive Guru works between Instructor and student learning process.
What are the benefits of booking from Apna Drive Guru?
- You can book driving classes from anywhere 24x7.
- Zero booking fee.
- User's review & ratings.
- Pick the best Instructer nearby.
- Professional service & 24*7 customer care support.
- Excellent user experience.
Booking & Training Related
What is the advantage of booking the slot with Drivekool?
Apna Drive Guru is India's#1 online Instructor and student driving process booking portal and therefore you will get the number of parameters which helps you to pick the Instructor in your locality. Below are some more advantages in booking the slot with us:
- You can choose the Instructor in near-by location.
- You can book your slot online, on call or in person all these with zero booking fee.
- You can choose your favorite car.
- You will get free pick up and drop service.
Can I re-schedule or cancel my booking?
Yes, but you need to inform us 24 hours prior. You need to provide your booking id and email id on cancel booking form. You will be acknowledged with an SMS in either of these cases.
Will I receive a confirmation for my booking?
Yes, once you book your slot immediately you will be acknowledged with an confirmation SMS and email. You can still write us at apnadriveguru@gmail.com for any further clarification.
Does booking online cost me more?
No, we charge same amount of the money that you end up paying to Instructor without you having to bargain with them. You get value added service rendered with high degree of professionalism through Apna Drive Guru.
Who do I need to contact in case of any issues?
You can call our customer care executives who try to intervene and resolve any issues that you may face with Instructors.
Can I choose the time slot as per my convenience?
Yes, you can choose the Instructor based on the parameters like car type, duration of training, slot timing etc. We aim to provide the best Instructor in your locality.
I want to learn driving. What is the process?
Great, you can either book your slot online or you can also book on call. You can reach us at at +91-9920587888. The moment driving classes are booked you will be acknowledged with an SMS and email with complete details that includes driving Instructor details. Our executives remain in touch with you and driving Instructor until exact date and time is agreed upon to start training. Driving instructor comes to your door to pick, train and the drop you at the same place.
Payment Related
Do I need to pay anything advance to book the slot?
Not necessarily, however we strongly recommend to make the online payment to Apna Drive Guru in order to get 100% service guarantee.
What payment options do I have?
You can make the payment through credit card, debit card, internet banking etc.
Would I be getting any refund in case anything goes wrong?
Apna Drive Guru doesn't charge anything to customers and hence Apna Drive Guru will not be liable to pay anything to customer. However Apna Drive Guru makes all the efforts to resolve any issue if it arises.
Driving License Related
Do I need to appear for any test to obtain the learner's license?
Yes, you may have to go through the oral or written test. You will be asked to identify the traffic signs and signals.
Is learner's license is valid throughout India?
Yes, it is valid throughout India.
What is the validity of a learner's license?
The learner's license is valid for 6 months.
Apna Drive Guru is a valuable tool for both students and instructors to track the Behind the Wheel driving lessons. It shows the students' drive schedules and keeps track of the students’ progress on their way to becoming safe drivers. Also it provides a comprehensive report on specific driving maneuvers reviewed in the Behind the Wheel training. My Drive Guru shows specific areas students need to improve upon.
